Frequently Asked Questions

You may apply online by visiting townsofchapelhill.com Please contact the leasing office for additional questions.

Yes! We offer a variety of lease term options to fit your lifestyle and housing needs. Contact our leasing office today, and our team will be happy to help you find the lease term that's right for you. 

We understand that plans can change. If you need to end your lease early, our team is here to help guide you through the process. Early lease termination options are available and are subject to the terms of your lease agreement. Please contact our leasing office for more information and assistance. 

Yes. All residents are required to maintain renters insurance with a minimum of $100,000 in personal liability coverage throughout their lease term.

You're welcome to choose the insurance provider that best fits your needs, or you can enroll through one of our trusted partners, who offer convenient coverage options at competitive rates.  

A written 60-day notice is required before moving out. To ensure a smooth move-out process, please submit your notice as early as possible and contact our leasing office if you have any questions regarding your lease or move-out timeline. 

Our community is serviced by CoServ for electricity, Atmos Energy for natural gas, and submetered water service. Our leasing team will provide everything you need to know about setting up your utilities before your move-in date. If you have any questions, we're happy to help! 

Stay connected with Spectrum Bulk Internet, our community's exclusive internet provider. Residents enjoy a convenient community internet package featuring reliable high-speed service at a preferred community rate. If you'd like to upgrade your internet speed, additional options may be available directly through Spectrum. 

Rent is due on the 1st of each month and is considered late after the 3rd, with late fees beginning on the 4th.

Making payments is easy through our Resident Portal, where you can pay rent, schedule recurring payments, and manage your account online. We also partner with Bilt Rewards, giving eligible residents the opportunity to earn rewards on rent payments.

For additional information or assistance, please visit the Resident Portal or contact our leasing office team.

No, we do not offer a preferred employer discount program at this time at our community. 

While we do not offer furnished apartments, we're happy to connect you with one of our trusted furniture rental partners, CORT Furniture Rental. They offer our residents a variety of stylish furniture packages at exclusive rates, making it easy to create a space that feels like home. 

Yes! Every apartment home includes a full-size washer and dryer, so you can enjoy the convenience of doing laundry from the comfort of your own home. To explore additional apartment home features, visit our Features & Amenities page or contact our leasing office for more information. 

Each apartment home comes equipped with a full suite of standard appliances, including a refrigerator, range, microwave, dishwasher, and a full-size washer and dryer. To explore additional apartment home features, visit our Features & Amenities page or contact our leasing office for more information. 

Yes! Every apartment home is equipped with central heating and air conditioning, providing year-round comfort no matter the season. 

Yes! Every apartment home features ceiling fans in both the living room and bedrooms to help keep your home comfortable year-round. To explore additional apartment home features, visit our Features &Amenities page. 

Yes! We offer a variety of parking options to fit your needs, including uncovered parking, carports, and attached or detached garages with select apartment homes.

Looking for added convenience? Reserved carports are available in prime locations throughout the community, making it easy to park close to your home. Parking options and fees vary, so contact our leasing office today to learn more about availability and reserve your preferred space.

At this time, our amenity spaces are available for all residents to enjoy and are not available for private rental. However, we're excited to share that private event reservations will be coming soon! Contact our leasing office for the latest updates and availability. 

Absolutely! We proudly welcome your furry family members. Our community allows up to two pets per apartment home, with a maximum weight limit of 100 pounds per pet. While we do have breed restrictions and pet fees, we strive to make Towns of Chapel Hill a comfortable place for both you and your pets.

For complete details on fees, breed restrictions, and our pet policy, please review our Pet Policy or contact our leasing office, we're happy to help!

t this time, our community does not offer EV charging stations. If you have questions about nearby charging options, our leasing team is happy to provide recommendations. 

Absolutely! Towns of Chapel Hill is conveniently located in Plano, just minutes from grocery stores, shopping, restaurants, parks, and everyday conveniences.

Residents also benefit from access to highly regarded Plano ISD schools, including:

• Thomas Elementary School
• Carpenter Middle School
• Plano  
• East Senior High School

Whether you're grabbing groceries, dining out, or commuting to work, everything you need is just a short drive away. Contact our leasing team for more information about the neighborhood and nearby attractions.

Roommates are welcome! All occupants 18 years of age or older must complete an application, meet our qualification requirements, be approved, and be added to the lease before moving in.

Our online leasing portal includes additional information about applying with roommates. If you have any questions or need assistance finding the best leasing option for your household, our leasing team is happy to help.

Yes. The maximum occupancy for each apartment home is two (2) occupants. All occupants 18 years of age or older must complete an application, meet our qualification requirements, be approved, and be added to the lease before moving in.

Our online leasing portal includes additional information about leasing with roommates. If you have any questions, our leasing team is happy to assist.

Guests are welcome! Overnight guests may stay for up to three (3) consecutive days in accordance with your lease agreement.

For complete details regarding guest restrictions and community policies, please refer to your lease agreement or contact our leasing office team.

Yes! We offer complimentary guest parking in any uncovered parking space throughout the community.

Towns of Chapel Hill is professionally managed by Willow Bridge Property Company, one of the nation's leading multifamily property management and development companies. Since 1965, Willow Bridge has been committed to creating exceptional places to live through outstanding customer service, thoughtful community management, and a people-first approach.

Our on-site team is dedicated to providing an exceptional living experience and is here to assist you every step of the way.

Yes! Friends make the best neighbors. Earn a $750 resident referral bonus when you refer someone who qualifies and moves into our community. Referral bonus amounts are subject to change, and eligibility requirements apply. Contact our leasing team for complete program details. 

To help maintain a clean, comfortable, and healthy living environment, Towns of Chapel Hill is a non-smoking community. This policy is included with all lease renewals as part of our commitment to providing a healthier living experience for our residents. 

Yes! We regularly host a variety of resident events throughout the year designed to bring neighbors together and build a strong sense of community. From holiday celebrations and food trucks to social gatherings, seasonal activities, and family-friendly events, there's always something to look forward to at Towns of Chapel Hill.